|
CERTIFIED WARRANTY
Each Toyota Certified Used Vehicle comes with a 3-month/3,000-mile comprehensive warranty from date of certified purchase. This warranty covers any repair or replacement of components which fail under normal use due to a defect in materials or workmanship.
Each Toyota Certified Used Vehicle is also backed by a 7-year/100,000-mile Limited Powertrain Warranty (from original date of first use when purchased as new). We also add 7-years/100,000 miles of 24-hour Roadside Assistance. For the enhanced peace of mind of an available Extended Vehicle Service Agreement, please visit Toyota Financial Services. Here are a few of the features and benefits of the Toyota Certified Limited Powertrain Warranty:
Valid at over 1,400 Toyota dealerships in the U.S. and Canada
Transferable at no cost for added resale value
Travel protection
Substitute transportation
Toll-free line assistance
The following major components are covered by the Toyota Certified Limited Powertrain Warranty:
Engine Components
Manual Transmission
Automatic Transmission
Axle Assembly Components
Hybrid Components
See your Toyota dealer for additional details.
Benefits Toyota Dealer Private Seller
1. CARFAX Vehicle History Report completed [4] Yes No
2. Safety, mechanical and emissions systems inspected Yes No
3. Vehicle professionally reconditioned to Toyota standards Yes No
4. 3-month/3,000-mile comprehensive warranty from date of certified purchase. Yes No
5. 7-year/100,000-mile limited powertrain warranty from original date
of first use when purchased as new. (Available in U.S. and Canada) Yes No
6. 7-year/100,000-mile 24-hour roadside assistance from original date
of first use when purchased as new Yes No
7. All important information spelled out in purchase contract Yes No
8. Trade-ins accepted Yes No
9. Special financing available Yes No
10. All details handled, including DMV work Yes No
ENGINE COMPONENTS
ALL internally lubricated components and:
Timing belt, Timing cover, Timing gears
Turbo wastegate
Engine oil reservoir
Exhaust manifolds
Intake manifold
Turbo intercooler
Turbocharger
Flexplate
Engine oil reservoir pump
Flywheel
Oil pump
Seals and gaskets
Crankshaft pulley
Supercharger
Engine mounts
Piston
Equipment drive shaft
Cylinder heads
Crankshaft
Camshaft
Water pump
Supercharger intercooler
Balance shaft and belt
Engine block
oil pan and valve covers (but only if damaged as a direct result of a mechanical failure of a covered engine component)
MANUAL TRANSMISSION
ALL internally lubricated components and:
Transmission mounts
Seals and gaskets
Clutch master cylinder
Clutch release cylinder
Shift linkage
Gears and shafts
Intake manifold
Turbo intercooler
Turbocharger
Flexplate
Engine oil reservoir pump Flywheel
Oil pump
Seals and gaskets
Case (but only if damaged as a direct result of a mechanical failure of a covered manual transmission/transfer case component)
AUTOMATIC TRANSMISSION
ALL internally lubricated components and:
Torque converter
Shift linkage
Seals and gaskets
Solenoids
Transmission mounts
Vacuum modulator
Case (but only if damaged as a direct result of a mechanical failure of a covered automatic transmission/transfer case component)
AXLE ASSEMBLY COMPONENTS (Front- Rear- Four- and All-Wheel Drive)
ALL internally lubricated components and:
Drive shaft
Universal joints Thrust washers
Seals and gaskets
Constant velocity joints and boots
Axles and bearings
Locking hubs
Viscous coupling
Center support bearing
Drive axle housing (but only if damaged as a direct result of a mechanical failure of a covered drive axle assembly component)
4 x 4 Actuators
HYBRID COMPONENTS
Case and all internal parts
transaxle mounts
seals + gaskets.
Hybrid vehicle Generator Assembly
Hybrid vehicle Motor Assembly
Hybrid vehicle Transaxle Assembly
Transmission Damper Assembly
160-Point Quality Assurance Inspection
At Toyota, only the best of the best are chosen to be Toyota Certified Used Vehicles. When we choose a vehicle for Toyota Certification, we have to do a little investigative work. Not only do we put each vehicle through an exhaustive 160-checkpoint Quality Assurance Inspection, but we also run a CARFAX Vehicle History Report [4] to ensure it's worthy of the Toyota Certification process. Then, each vehicle is reconditioned to Toyota's exacting standards by factory-trained Toyota Technicians. We want the vehicles to look, feel and smell as new as possible and we know you do too. We believe this helps maintain the value, as well as creates pride in ownership of Toyota Certified Used Vehicles.
Listed below are the 160 checkpoints. Only vehicles that pass all 160 checkpoints (as appropriate to vehicle content) can receive the Toyota Certified seal of approval.
Audio & Alarm Systems
Battery System
Braking System
Emissions & State Inspection
Engine Compartment
Engine Coolant & HVAC System
Exterior Condition & Appearance
Frame, Structure & Underbody
Hybrid Components
Instrument Panel & Electronic Systems
Interior Condition & Appearance
Lighting Systems
Steering System
Tires & Suspension System
Transmission/Transaxle
Trunk Compartment & Spare
Vehicle History
Additional Items, Where Applicable
VEHICLE HISTORY
Run and print CARFAX Vehicle History Report [4]/Check for outstanding Special Service Campaigns
EMISSIONS & STATE INSPECTION
Perform emissions test and/or state inspection, if required
FRAME, STRUCTURE & UNDERBODY
Frame/Unibody check
Inspect body surface
Inspect panel alignment and fit
Inspect lower body and underbody for damage
Check exhaust systems and hangers
ENGINE COMPARTMENT
Change engine oil and filter
Check for evidence of sludge
Inspect for fuel, oil, coolant or other fluid leaks
Engine cold high idle correct
No abnormal engine noise at cold start
Throttle does not stick shut on cold start
Drivability OK during warm-up
Hot drivability OK
Engine reaches normal operating temperature
Engine fan functions properly
No excessive drone or vibration from engine
Drive belts and hoses free of cracks or damage
No damage to engine mounts
Check under-hood labels and decals
Engine compartment is clean
Under-hood heat insulator pad is clean
Engine free of excessive dressing
Inspect air filter
Oil, brake, clutch, transmission, transfer case, washer and power steering fluid levels OK
Under-hood fluids clear and uncontaminated
BATTERY SYSTEM
Battery in good condition, has proper cold cranking amps and reserve capacity
Battery proper size and secure
Battery posts free of corrosion
Cables in good condition
ENGINE COOLANT & HVAC SYSTEM
Engine coolant at proper hot and cold levels
Coolant specific gravity to -31? Fahrenheit
A/C cooling operation normal
A/C refrigerant sight glass clear
Heater operation normal
BRAKING SYSTEM
Inspect brakes, calipers, lines and hoses
No excessive vibration during braking
ABS operates on "panic stop"
Parking brake sets and holds vehicle
Brake pads/shoes must have minimum of 50% wear remaining
No excessive grooving or heat checking of rotors or drums
Parking brake releases completely
Brake pedal free play and travel is normal
TRANSMISSION/TRANSAXLE
Transmission/clutch operates smoothly
Automatic transmission in "ECT" power mode shifts properly
Transmission gear ranges engage promptly while shifting when warmed up
Transmission shift lock and key interlock system OK
Transmission does not shift into overdrive when button is in OFF position
Inspect transmission case and pan for leaks
No damage to drive and axle shafts
Differential fluid level correct
STEERING SYSTEM
Steering has normal feel in lock-to-lock turning
Steering wheel centered in straight line driving
Vehicle tracks and drives straight on level surface
Tilt steering wheel adjustment works properly
No excessive wind whistle or buzz
No excessive tire vibration or steering wheel shimmy at any speed
Interior free of significant squeaks or rattles
Inspect steering rack, linkage, bushings, control arms and dust boots
TIRES & SUSPENSION SYSTEM
Inspect tires for defects, damage and inflation
Minimum of 5/32" tread depth remaining across tread width
All four tires must be of same brand, model, size, tread design, speed and load rating
Wheels are clean and free of brake dust
Tires are dressed, not greasy
Wheel cover caps secure with no damage
Inspect struts/shocks for leaks and wear
No damage to CV joints/boots
LIGHTING SYSTEMS
Warning lights function
High and low beams OK
Headlight aim is OK
Taillights work
Brake lights work
Side marker lights work
Backup lights work
License plate lights work
Instrument lights work
Heater lights work
Dash light dimmer works
Turn signals operate correctly and self-cancel
Four-way flashers work
Defogger indicator light turns on with switch ON
Dome/courtesy lights operate with door cycles
INSTRUMENT PANEL & ELECTRONIC SYSTEMS
Master key is present
Fuel gauge reads correctly
Battery voltage gauge reads correctly
Horn works
Airbag deployment/replaced airbag
Speedometer and odometer work properly
Cruise control operation normal
Clock keeps time
All wiper speeds work correctly
Windshield washer operates
Wiper blades are in good condition and work
Wipers return to correct position when OFF
All mirrors have full range of adjustment
Windows operate normally
Window locks operate normally
Power windows operate from master switch and all door switches
Memory seat control operates properly
AUDIO & ALARM SYSTEMS
Audio/cassette/CD system working normally, CD cartridge present (if equipped)
Antenna is present and functions properly
Radio speakers do not rattle at high volume
Remote entry system works properly
Theft-deterrent system works properly
INTERIOR CONDITION & APPEARANCE
Day/night mirror operates and lens is good
Window tinting clear and free of bubbles
Cigarette lighter is intact and operates
Ashtrays function and are in good condition
Ashtrays and lighter are clean; no evidence of use
Headliner, sun visors, dash pad, upholstery, console, cup holders, trim panels, floor mats and carpets are in place and in good condition
Cup holder extends completely and sturdily
Doors open and close correctly
Door locks, including child safety locks, work properly
Seats, including all position adjusters, work properly
Headrests function properly
Rear defogger grid lines intact
Interior leather, vinyl, plastic, carpet and fabric surfaces are free of holes, rips, tears, excessive wear or fading
No evidence of previous improper repairs
Inspect seatbelt condition
Seatbelts have full range of extension and smooth operation
Seatbelts lock up per specification
Inside remote release operates normally
Interior is free of debris
Dash and vents are clean and properly dressed
All crevices are clean
Doorjambs are clean
Glove box and console compartments are clean
Seats, carpets, floor mats and headliner are free of stains
Free of odor, including heavy perfume
Glass is clean and free of streaks
EXTERIOR CONDITION & APPEARANCE
Exterior is clean and free of road residue
No cracked or broken lenses of exterior lights
Outside rearview mirror operates/lens is good
Glass free of cracks, stars and large chips
Glass is free of improper repairs
Bumpers are free of cuts, gouges and scratches
Body is free of all dents
Body is reasonably free of dings
Paint is reasonably free of scratches and chips
Vehicle is free of improper paint repairs or mismatched color
Hood and trunk latches working
Free of water spots
Paint is free of swirl marks
Paint has even, high luster
Paint is free of buffable scratches
Free of wax residue
Wheelwells are clean
Acceptable aftermarket items checked
Removal of unacceptable aftermarket items
TRUNK COMPARTMENT & SPARE
Trunk is clean, free of debris, no stains
Trunk light and trunk trim appearance
Jack and tools are correct, present and secured
Fiber board tire cover is not broken/warped
Spare tire present
Spare tire and storage areas are clean
Spare tire is securely fastened
No signs of damage to spare tire
Minimum 5/32" tread remaining on spare
Spare tire has correct air pressure
HYBRID COMPONENTS
Hybrid Vehicle Immobilizer System
Multi-Information Display
Inverter Coolant Level
Engine and ECT (Electronically Controlled Transmission)
ABS (Anti-lock Brake System)
EMPS (Electric Motor Assisted Power Steering)
CCS (Cruise Control System)
SRS (Supplemental Restraint System) Airbag
HV ECU (Hybrid Vehicle Electronic Control Unit)
HV (Hybrid Vehicle) Battery
Perform "Onboard Equalizing Charge" of HV Battery using Intelligent Tester
Fully charge 12-Volt Auxiliary Battery
Clean or replace Air Refiner Filter (A/C or evaporator filter)
Check Transaxle "Park" Mechanism
ADDITIONAL ITEMS, WHERE APPLICABLE
"Fade-away" dome light works properly
Sunroof/convertible top operates normally through full range of positions
Convertible top lockout function operates
Radio security codes cleared
Navigation system works properly
Transfer case smoothly switches from 2WD to 4WD and back from 4WD to 2WD
Truck bed is in good condition
Truck bedliner is in good condition and secured
Tailgate functions properly
Rear bumper is in good condition and secured
ROADSIDE ASSISTANCE
No matter which Toyota Certifed Used Vehicle you purchase, you get the added security of 24-hour Roadside Assistance.
Toll-free call for service 24 hours a day, 365 days a year
Coverage for 7 years/100,000 miles from purchase date when first sold as new
Available throughout the continental U.S. and Canada
Some of the mishaps we cover:
Flat tire? Even with today's improved tires, flats happen. If they do, Roadside Assistance will change the tire for you.
Dead battery? Even a good battery may die. If that happens, Roadside Assistance will give your vehicle the jump start it needs.
Locked out? If the keys are in your vehicle and you're locked out, don't call a locksmith. Roadside Assistance gets you back inside.
Out of gas? It can happen anytime. If it does, Roadside Assistance will bring you gas and get you on your way.
Need a tow? Towing for mechanical breakdown or collision recovery is as simple as calling Roadside Assistance.
Certified Program Q & A
Q&A
Q. Can all Toyotas be Certified?
A. No. First, the Toyota must have less than 85,000 miles on the odometer, and can only be the current model year or six model years back. Additionally, the vehicle must have a CARFAX Vehicle History Report [4] run on it, and it must pass a comprehensive 160-point mechanical and appearance Quality Assurance Inspection. These requirements ensure that only the best of the best are used for Toyota Certification.
Q. Where can I purchase a Toyota Certified Used Vehicle?
A. Toyota Certified Used Vehicles are available exclusively from your Toyota dealers.
Q. What is a Vehicle History Report and how does it work?
A. Currently, Vehicle History Reports (VHR) are available to auto auctions, dealers and the general public, and are highly recommended for anyone in the market to purchase a used vehicle. At Toyota, we go a step further by requiring a CARFAX VHR [4] be run on each Toyota before it can become a Certified Used Vehicle. With a CARFAX VHR, we can tell if a vehicle has had any reported major structural damage, been previously declared a total loss or has any reported odometer discrepancies. The CARFAX VHR also helps to protect the integrity of the Toyota Certified process by disqualifying any vehicle that does not meet our high standards. Go to CARFAX.com for more details.
Q. What is Roadside Assistance?
A. Roadside Assistance is a complimentary 7-year/100,000-mile (from original date of first use when purchased as new) 24-hour roadside service that comes with each Toyota Certified Used Vehicle.
Services provided include:
Towing up to $100 for mechanical breakdown or collision recover to the nearest Toyota dealership or repair facility
Flat tire changes
Jump starts
Lockout service
Gas deliveries (does not include payment for the gas)
Q. Is the Toyota Certified Used Vehicle Limited Powertrain Warranty transferable to a new owner?
A. Yes. The Limited Powertrain Warranty is transferable to a subsequent owner at no charge.
Q. How long is the Toyota Certified Used Vehicle Warranty in effect?
A. Your Certified Warranty expires at the earlier of seven years (from original date of first use when purchased as new) or when your odometer reaches 100,000 miles.
Q. Is there special financing available for Toyota Certified Used Vehicles?
A. Yes. There are special financing rates available. Please visit the Toyota Financial Services section of Toyota.com.
Q. Can I lease a Toyota Certified Used Vehicle?
A. Lease rates are available. Please visit the Toyota Financial Services section of Toyota.com.
|
